FAQ’s - Getting Started

How do I install the games?

Enter your mobile number within the download box for the game(s) you wish to download, links to these pages are below.

Once you’ve clicked on the ‘Get Started’ link within the download form, 2 things will happen:

  1. You will receive an SMS from Aces Royal with a link to your selected game
  2. The registration page will open on your computer

Please register your details with us. We run regular promotions with fantastic prizes so we need to be able to contact you should you win! You can also register via your mobile phone once the game is installed should you prefer.

To install the game, click on the link. Depending on your handset you may see 1 or 2 security warning screens. Don’t worry - our games are 100% safe. These are just standard mobile phone alerts. None of your phone data is at any risk.

Once you’ve completed the sign up process you can deposit funds, take advantage of our generous bonus system and get straight to the games. It’s as easy as that. Good luck!

If you require any assistance at any stage please call our 24/7 customer service team on +44 (0) 208 817 1154.

Is my phone compatible?

Our games work across the majority of newer handsets and some older ones too. For a list of compatible handsets please follow the link below.

Phone Compatibility Checker

We are adding new handsets on a daily basis. If you don’t see your handset listed please bookmark this site and check back regularly.

Does it cost me anything to download your games?

There are no charges for downloading our games and you will never be charged any fees or subscription costs.

Are there any data charges?

No. We reimburse players for al data charges. In fact, we have negotiated agreements with most mobile operators to make it free to play our games.

Should you be billed data charges by your operator please contact us and we will refund you the money*:

  • +44 (0) 208 817 1154

*Subject to fair use policy

I get a security warning when installing, are these games safe?

Yes, our games are 100% safe. The security warnings you see are standard mobile phone alerts. None of your phone data is at any risk.